Orders & Fulfillment
Updated June 19, 2023
Shipping Policy
We are proud to offer global shipping services through our partners, UPS and USPS. Once your order has been processed, you will receive a tracking number so you can follow your package until it reaches your door. Our delivery timeline for physical products varies from 2 to 21 days depending on your location. For digital products such as our online courses, access will be granted immediately upon purchase.
Return & Refund Policy
We strive to provide our customers with the best possible service. However, if you're not satisfied with your purchase, we offer a 14-day return policy for our books. To be eligible for a return, your item must be in its original, unused condition. Please note that customers are responsible for return shipping costs. We do not provide return shipping labels.
Returned items should be sent to the following address:
15720 Brixham Hill Avenue #300
Charlotte, NC 28277
For our online courses, we offer a 14-day refund policy if you're not satisfied with the content. Certain high-ticket items may have a no-refund policy, which will be clearly indicated at checkout. Refunds are processed within 1-14 days, depending on your credit card or form of payment. Please be patient as we work to get your refund to you as soon as possible.
Cancellation Policy
Orders can be cancelled and refunded up to 14 days after purchase unless specifically indicated as non-refundable at checkout.
Contact Us
If you have any questions about your order, please contact us at:
Phone: (704) 970-0964
Email: cyp@claimyourpowerbook.com
By placing an order at ClaimYourPowerBook.com, you agree to this fulfillment policy. We reserve the right to change this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.